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We see to it that you ...

Never miss a call Have a live insight into the latest developments Are cheaper off in terms of costs, at least 30% cheaper Experience optimal customer contact and are provided with reports Experience more flexibility

Expect us...

To be a reliable partner To make optimal use of the technological possibilities To continue to grow To give the human factor a central place

This gives you...

An improved focus on core business A more efficient use of time A simpler overview through periodical reports

Level 1 – FRONT DESK SERVICES

  • Remote operator
  • Answering service
  • Calendar management

Level 2 – CUSTOMER CONTACT

  • Webshop helpline
  • Website chat assistance
  • E-mail service
  • Customer service
  • Social media service
  • Customer satisfaction research
  • Order acceptance and processing

Level 3 – TECHNICAL SERVICES

  • Workplace management
  • Technical helpline with certified administrators
  • Long-distance technical management

OTHER SERVICES

  • Administrative support
  • Collection
  • Database improvement/growth
  • Customer satisfaction research

Your partner when you are outsourcing your secondary processes

Our communication channels

Chat
E-mail
Telephone
SMS
Social media
Remote support

 

Working with us provides you with

  • Flexible personnel with devoted agents
  • Proven expertise
  • Cheaper costs, at least 30% cheaper
  • Increased productivity
  • A pro-active approach
  • Availability 24/7/365 (all year through)
  • A team of twenty years’ experience

RPBG, Breathing Life into ICT

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